Groupware: Email, Calendars, Contacts & Tasks

Does your firm rely on meetings between employees to get work done? If the answer is yes then you should look into groupware. Groupware combines email with individual, group and meeting room calendars so that employees can coordinate and communicate efficiently to get the work done.

If you need detailed employee scheduling or time tracking for customer billing you will want to look at niche applications that specifically address those needs.

Features

Some applications include more features for sharing knowledge, collaboration and document management but the following list includes the basics.

• Email

  Send and receive emails. Decide whether you will need to integrate the email with other applications you may have.

• Contacts

  Detailed contact information with the ability to create groups of contacts. Company address books make it easy to find anyone in the company.

• Calendar

  Manage meetings and other commitments for individuals and groups.

• Tasks

  Manage tasks or to do lists for individuals and groups.

Implementation Options