Solution Overviews » Communication » Phone Service
Phone Service
2. Option Comparison
| 1. Traditional Phone | 2. Cell Phone | 3. Phone VoIP | 4. Computer based VoIP | |
|---|---|---|---|---|
| Requirements | A phone connected to the phone line. |
Must be within the cell phone network for reception. |
A phone adapter must be connected to a broadband
Internet connection. No computer is necessary. |
Wired or wireless access to a broadband Internet connection. You will need a computer, cell phone with Internet or other mobile computing device to make calls. |
Cost Factors (all costs are approximate) |
Hardware | |||
Regular phone |
Cell phone |
VoIP Phone Adapter and a regular or IP phone. |
It is possible to use the computer's built in microphone and speakers, but a headset which you can plug into your computer's microphone and speaker jacks, will usually yield clearer communication. |
|
| Software | ||||
| None | None | Included if needed | Included if needed | |
| Labor | ||||
Hardware installation may be needed |
None |
Hardware installation and configuration will be needed |
Software installation and configuration will be needed |
|
| Services | ||||
Basic service typically under $30 per month. There may also be an activation fee. |
Basic service typically from $30 per month. There may also be an activation fee. Service plans usually include a number of minutes. Additional minutes can cost dimes per minute. |
Basic service typically under $30 per month. There may also be an activation fee and/or shipping fees for the VoIP adapters. Service plans usually include a number of minutes. Additional minutes can cost pennies per minute. |
Basic service may be free. An inbound phone number may cost a few dollars a month. There may also be an activation fee. Service plans usually include a number of minutes. Additional minutes can cost pennies per minute. |
|
| Long Distance Calling | ||||
Dimes or a dollar or more per minute |
Long distance is usually included in service plans. |
Long distance is usually included in service plans. |
Long distance is usually included in service plans. |
|
| International Calling | ||||
Dimes or a dollar or more per minute |
International calling may not be possible with some carriers so it may be necessary to use an International calling service. |
Pennies to dimes (and up) per minute |
Pennies to dimes (and up) per minute |
|
| Usage / Mobility | Use where the phone line is located. |
Use anywhere within the cell phone network. |
Use in any location where you can plug the phone adapter into a broadband Internet connection. |
Use in any location with a common wired or wireless broadband Internet connection. |
| Reliability and Call Quality | Very good quality and reliability |
Depends on the provider and location |
There can be more variability since calls may travel from your local network, through a broadband Internet provider, through the Internet, through the VoIP provider and then into the phone system. |
There can be more variability since calls may travel from a computer, through a broadband Internet provider, through the Internet, through the VoIP provider and then into the phone system. |
| Features | Additional features, like toll free numbers are usually available as add-ons. |
Features like voicemail and 3-way calling are typically included in the monthly cost. |
Features like voicemail and 3-way calling are typically included in the monthly cost. |
Features like voicemail and 3-way calling are typically included in the monthly cost. Many computer-based phone services support video calls and video conferencing. |
| Emergency Dialing/911 | Location identification is built in for regular phone service |
911 calls from a cell phone are typically routed to centralized regional emergency response service and then transferred to local emergency response services once the location has been verified. |
Service providers vary on how 911 calls are handled. |
Software only services generally do not offer emergency dialing support. |
| Alarm Systems Compatibility | Yes |
NA |
It depends: There may be compatibility issues so you will need to check with your alarm company. If VoIP cannot function directly, it is possible to (1) add an alarm system/VoIP adapter, (2) switch to a wireless transmitter, or (3) keep a regular phone line for the alarm to use. |
Same as phone VoIP |
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