Web Help Desk

You will want to evaluate your current customer service staff costs and typical tasks to determine whether a web help desk can lower your support costs and lead to happier customers.

	1. In-House Help Desk Software	2. Internet Help Desk Service
General Advice	Can be a good choice if you are tech savvy and already have a web server.	Can be a good choice if you are short on startup costs or if you are not sure whether it is the right fit.
Find Local Tech Specialists Search TechShortcut's tech profiles for specialists in your area	Web "Help Desk"
Find More Information Use Research Helper to find related web articles	Application Software Web "Help Desk"	Online Web "Help Desk" Service
Examples of Products and Services These are not endorsements, simply some product or service names we encountered in our research to get you started finding your best fit.	WebGroup Media LLC Cerberus Help Desk1 Headstart Solutions Ltd DeskPRO IssueTrak Help Desk Kayako SupportSuite & eSupport OnClick Solutions H2Desk1 PHP Support Tickets1 MacsDesign Studio Web Help Desk1 Userscape HelpSpot1 1 Offers a free version	WebGroup Media LLC Cerberus Help Desk1 IssueTrak Help Desk Kayako SupportSuite & eSupport PHP Support Tickets1 ZenDesk 1 Offers a free version

Outside Information

• OpenSourceHelpDeskList.com: Open Source Help Desk List

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